Our Tile Cleaning Crew Exceeded All Expectations After Restoring a Shower in Long Beach

December 04, 2023

A homeowner in Long Beach was worried about her shower for multiple reasons. For one, soap scum had gathered around the lower half of the walls to form a large gray stain while the grout lines were discolored at different levels. Still, the most concerning part to her was the cracks that sat all over the horizontal joints. The caulk had grown loose to the point that the tiles on the walls were compromised and there was no way to prevent water and soap scum from slipping under the ceramic.


The homeowner didn't want the problem to get any worse before coming up with a solution. She loved the sense of elegance from the tiles' smooth gray color, but she also knew that tearing down part of the wall might be the only way out if things stayed the same for much longer. So, after a couple of weeks of unsuccessful tests with her own cleaning products, she went online to contact our Long Beach tile cleaning specialists.

The homeowner had heard wonders about Sir Grout Nassau New York from neighbors and colleagues, so she went straight to our scheduler as soon as she found our website online, only making a quick stop to admire the results on display in our picture gallery. Then, she requested an appointment to have our techs look at her shower surfaces.


So, our team went to her house a few days later for an in-home evaluation. They didn't miss any detail while inspecting the shower, checking all the seams separately and keeping count of the stains on the walls. They immediately understood the homeowner's concerns over the soiled walls and the damaged seams. Fortunately, there was no deep structural damage so all the repairs could be done without altering the shower's layout. After completing the evaluation, our techs explained the situation to the client. The grout had been affected by constant exposure to shower products, chemical cleaners, and the overall dampness of its setting. When left unsealed for too long, grout surfaces start absorbing all sorts of substances, and the resulting stains are nearly impossible to hide. Moreover, cement-based grout often falls short when it comes to providing the expected protection on the shower joints.

The best course of action was to clean the shower thoroughly and replace the caulk with something more reliable against liquids and other sources of deterioration. The client listened closely to our explanation and didn't think twice before scheduling a new appointment to have her shower restored.

Following her request, our specialists came back to her house that same week. Once they set up their equipment around the shower area, they started removing the stains with the help of a special cleaning formula that got the dirt loose on the surface. Then, they steam cleaned the space to reach every nook and cranny until the entire shower was sanitized.

To restore the shower walls, our crew sealed all the grout lines with our signature ColorSeal. This high-end sealant provides unmatched protection to avoid stains and discoloration. It wards off soap scum, water, mold, and mildew, and it's available in multiple colors to ensure a nice-looking result in all parts of a home. By this point, our techs had eliminated all traces of efflorescence from the walls, so the sealant created a striking visual effect that brought out the tiles' beauty.

When it was time to restore the seams, they removed the loose caulk and gradually covered the entire surface with our powerful epoxy grout. With our special grout in place, stains, and embedded dirt, and cracks are all a thing of the past because there are fewer pores on the surface and enhanced durability against wear and tear. This was the missing touch that the shower needed to look as good as new.

Needless to say, the client was thrilled by the result. She praised our skills many times while admiring her shower and promised to tell all her friends and relatives about our excellent restoration services.

The homeowner wanted to clear some doubts about the effectiveness of her own cleaning routine, so our techs gladly took the chance to share some pointers with her. They started by recommending pH-neutral products like Sir Grout's Natural Hard Surface Cleaner. Our product's formula has many advantages over most of the brands available today. It removes the most stubborn stains in minutes and preserves the sealant's protection on the grout. This is possible because there are no harsh ingredients harming hard surfaces each time you have to do your chores, so it also helps enhance the tiles' natural color without prompting discoloration.

Tile and grout surfaces can hold their own against the effects of wear and tear, but a combination of high traffic, moisture, and artificial products can still reduce their durability and mute their beauty. Regular cleaning with the right products helps counter much of the damage, along with non-abrasive tools to avoid scratching the surface while scrubbing off the dirt. Our techs particularly recommended using a towel, a terry cloth, or a squeegee to get rid of the stickiness that remains on shower surfaces. Additional tips included opening the windows to help the circulation of fresh air and keeping cleaning products and tools out of the way to prevent accidents with children and pets.

Dirty with dirty grout can be frustrating, but you don't need to see your efforts go to waste. Sir Grout Nassau New York guarantees amazing results from the most experienced hard surface professionals in Long Beach. We help you find the source of the problem and provide effective restoration solutions to save you many headaches in the future. Just call (516) 620-7789 to learn more about our methods, or you schedule a free quote online for an in-home evaluation. Also, be sure to subscribe to our newsletter so you don't miss out on our latest promotions and updates.