Our Experts Amazed a Homeowner in Lawrence with Their Grout Cleaning Services

March 15, 2024

A homeowner in Lawrence wanted an excellent service to restore the color of her grout surfaces. She'd been trying to make improvements on her bathroom floor when she realized that the grout on her kitchen backsplash was going through a similar problem. In both cases, the grout lines had taken a strange yellow color that made the rooms look unhygienic, no matter how hard she tried to keep the other surfaces in perfect condition.


The homeowner was very strict about the state of her bathroom, so she didn't trust other cleaners to preserve her grout through moisture and foot traffic. She also figured that a professional grout cleaning services in Lawrence was the perfect solution to give her backsplash a full makeover. After a quick online search, it was obvious that Sir Grout Nassau New York had everything she wanted from a restoration service, so the homeowner gave us a call and scheduled an appointment with one of our agents.

On the agreed-upon date, our specialists visited her house to evaluate the grout on the kitchen and bathroom floor. There was no hiding the grout on her bathroom floor; the brown grout lines stood out against the white surroundings, ruining the bathroom's discreet, homey style. In the kitchen, the yellowed grout could be overlooked as part of the layout, but a closer look revealed a deeper problem. The caulk was loose in places, and it was easy for the cracks to gradually grow all over the wall. Our techs also noted that the color on the tiles was somewhat muted so that part of the kitchen looked darker than the rest of the room.


When the client asked about their findings, our specialists explained that the grout had lost some of its sturdiness to regular wear and tear. While this is expected in high-traffic surfaces, the use of chemical-based cleaners can rush the process. This is why the embedded dirt had spread to most of the grout, leaving only a few spots where you could see its original color. By this point, our experts had seen enough. They described Sir Grout's restoration process to the client since they now knew what would work against the dirt on her tile and grout surfaces. At the end of the appointment, they agreed to her request to come back for the restoration.

So, our techs returned a few days later with all the necessary equipment. They started with the bathroom floor since that's the area where the stains were most visible, but the first step of the process was the same for the floor's grout and the backsplash. They needed to remove the embedded grime, mold, and grease from the porous surface, so they soaked the affected areas with a special cleaner. After a few minutes, it was easy to remove the dirt, and our techs used a high-speed scrubbing machine to simplify the process on the bathroom floor.

For the next step, they applied ColorSeal to all the grout lines. Our amazing sealant keeps a protective barrier over the grout pores so no external elements can get stuck on top. Our specialists removed the residue, and the grout perfectly matched the tiles' pristine, white surface. The backsplash needed some extra care, so our crew installed epoxy grout on the damaged surface after removing the old caulk.

The process was completed once our techs were done buffing the floor and applying tile sealant on the backsplash respectively. They let the client check each room after making sure that everything was in place. Needless to say, she loved the end result and marveled at the grout's new look.

The homeowner couldn't be happier with her bathroom and kitchen surfaces but she was still concerned about getting new stains. There was no way to reduce the activity around these parts of the house and none of her cleaners had helped with the discoloration of the grout. Luckily, our experts shared some useful tips to help her with her cleaning routine. Their first recommendation was to replace traditional cleaners with pH-neutral products like Sir Grout's Natural Hard Surface Cleaner. Combining high-quality ingredients to maximize its cleaning power, our product helps eliminate dirt in minutes. It has no harsh ingredients so the homeowner didn't have to worry about the permanent discoloration of her hard surfaces. Between pH-neutral products and our sealant's protection, you can optimize your cleaning efforts so all grout surfaces keep a brand-new look for weeks on end. Our techs also recommended using non-abrasive tools to scrap off the embedded dirt. You don't need more than a clean mop to effectively spread our cleaner across all parts of the floor, and a terry cloth is ideal to clean the grout between the tiles.

Other than that, something as basic as good indoor ventilation will do a lot to reduce the chances of mold and mildew, creating a safer environment to preserve different parts of your home. Our techs shared all these pointers with the client before leaving her home. To show her gratitude, she promised to tell everyone in Lawrence about our crew's professionalism and the quality of our grout cleaning services.

Sir Grout Nassau New York brings the ultimate solution to revive your worn-down surfaces. Our thorough services address multiple hard surface issues to ensure complete restoration and long-lasting results. That's why high-traffic surfaces like floors, showers, and kitchen counters can stand months of activity without showing signs of decay. Feel free to call (516) 620-7789 or schedule a free quote online if you want to request an appointment. And be sure to subscribe to our newsletter so you don't miss our latest promotions and updates. You can trust our specialists with the most important parts of your home.